Front Office & Resident Services Specialist

OPS LIVING SERVICES LLC; South Bend (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

OPS Living Services LLC in Indiana is seeking an Administrative Specialist who greets residents and families, answers questions, and provides essential front office support to ensure smooth daily operations and a welcoming community.

You will assist the Executive Director and department leaders, maintain records, support HR and payroll tasks, manage mail and packages, and help coordinate communications to keep the front office organized and focused on exceptional resident service.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of administrative, customer service, office support, or receptionist experience.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Proficiency with Microsoft Office including Outlook, Word, and Excel.

Responsibilities

• Welcome residents, families, visitors, vendors, and prospective residents with professionalism and warmth.
• Answer incoming telephone calls promptly and courteously.
• Monitor community entrance and assist visitors while maintaining resident safety.
• Maintain professional, organized, and welcoming front office environment.
• Provide administrative support to leadership and maintain community records.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

OPS Living Services LLC in Indiana is seeking an Administrative Specialist who greets residents and families, answers questions, and provides essential front office support to ensure smooth daily operations and a welcoming community.

You will assist the Executive Director and department leaders, maintain records, support HR and payroll tasks, manage mail and packages, and help coordinate communications to keep the front office organized and focused on exceptional resident service.