Resident & Visitor Services Concierge

Chalet Rehabilitation and Healthcare Center; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Chalet Rehabilitation and Healthcare Center in Indianapolis is seeking a front-desk/administrative support staff member to handle inquiries, greet visitors, and assist residents, families, employees, and guests. The role includes light data entry, filing, and mail management in a healthcare setting.

The ideal candidate will be proficient in Microsoft Office, able to multi-task, and maintain a professional appearance while ensuring smooth daily operations at the facility front desk.

Qualifications

• High school diploma or equivalent.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in addressing issues.

Responsibilities

• Operate telephone switchboard to answer, screen and forward calls.
• Greet visitors and direct or escort them to their destination.
• Assist residents, family members, employees and visitors as needed.
• Perform general administrative tasks such as word processing and data entry.
• Maintain security by following procedures and controlling access.
• Maintain the general filing system and file all correspondences.
• Receive and sort daily mail, deliveries, and couriers.
• Report issues or concerns to the Administrator.
• Perform other duties as assigned.

Skills

Microsoft Office

Multi-tasking

Professional demeanor

Communication skills

Proactive problem-solving

Education

High school diploma

Job description

Chalet Rehabilitation and Healthcare Center in Indianapolis is seeking a front-desk/administrative support staff member to handle inquiries, greet visitors, and assist residents, families, employees, and guests. The role includes light data entry, filing, and mail management in a healthcare setting.

The ideal candidate will be proficient in Microsoft Office, able to multi-task, and maintain a professional appearance while ensuring smooth daily operations at the facility front desk.