Front Office & Records Coordinator

SUCCESSFUL LIVING SUPPORTIVE HOUSING PROGRAM; Iowa City (IA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Sign-on bonus: $200

Referral bonus: $500-$750

Comprehensive benefits

PTO

401(k) w/ Agency Match

Mileage reimbursement

Staff development & training

Job summary

SUCCESSFUL LIVING SUPPORTIVE HOUSING PROGRAM is seeking a Front Office Assistant to organize staff, client and agency records and cover receptionist duties as scheduled. This full-time role supports client services with administrative and clerical tasks.

The schedule is primarily Monday–Friday, 9am–5pm, with responsibilities including file management, electronic archiving, and coordination with front office staff to ensure coverage while maintaining confidentiality and HIPAA compliance.

Qualifications

• High School diploma required and strong organizational skills.
• Experience with office records, filing systems, and confidentiality.
• Pass background checks and maintain a valid driver’s license.

Responsibilities

• Greet visitors and answer phones while managing front desk duties.
• Maintain organization of staff, client, and agency records.
• Assist in archiving, shredding, and retrieval of records.
• Ensure confidentiality and HIPAA guidelines are followed.
• Coordinate with front office staff to ensure coverage.

Skills

People skills

Problem solving

Active listening

Independent & collaborative

Adaptability

Writing & attention to detail

Computer basics (Word, Outlook, Excel)

Education

High School diploma

Tools

Word

Outlook

Excel

Job description

SUCCESSFUL LIVING SUPPORTIVE HOUSING PROGRAM is seeking a Front Office Assistant to organize staff, client and agency records and cover receptionist duties as scheduled. This full-time role supports client services with administrative and clerical tasks.

The schedule is primarily Monday–Friday, 9am–5pm, with responsibilities including file management, electronic archiving, and coordination with front office staff to ensure coverage while maintaining confidentiality and HIPAA compliance.