Front Office Receptionist I – Patient Services

Physicians East pa; Greenville (NC); On-site; USD 45,847,000 - 57,308,000; Full time

Job summary

Physicians East, P.A. is seeking a Receptionist at the Greenville, NC location. You will be the first point of contact for patients, handling check-ins, phone inquiries, and basic scheduling to support efficient patient visits.

The role emphasizes accurate data entry for demographics and insurance, teamwork, and professionalism in a fast-paced office environment. Working hours are Monday–Friday, 7:30am–4pm, with potential overtime as needed.

Qualifications

• High School diploma required.
• One or more years of secretarial/medical assistant experience.
• Associate degree preferred.

Responsibilities

• Greet, check-in, and direct patients.
• Verify and enter patient demographic and insurance information.
• Scan documents into procedure software/EHR.
• Notify clinical team of scheduling changes.
• Schedule, coordinate, cancel, and reschedule patient appointments.
• Relay necessary messages to staff via the EHR.
• Direct patients with delinquent accounts to patient representatives for billing questions.
• Serve as a back up for the Surgical Coordinator as needed.
• Keep forms and supplies up to date and ordered.
• Keep work area neat and orderly.
• Maintain a team approach with staff and patients.
• Work as a contributing member of a team to keep the department running smoothly.
• Participate in in-service education, staff meetings and other continuing education programs to maintain optimal technical knowledge.
• Adhere to department and company policies. Maintain confidentiality.
• Assist with other duties or projects as needed.

Skills

Medical receptionist experience

Education

Associate degree preferred

Job description

Physicians East, P.A. is seeking a Receptionist at the Greenville, NC location. You will be the first point of contact for patients, handling check-ins, phone inquiries, and basic scheduling to support efficient patient visits.

The role emphasizes accurate data entry for demographics and insurance, teamwork, and professionalism in a fast-paced office environment. Working hours are Monday–Friday, 7:30am–4pm, with potential overtime as needed.