Front Office Patient Services Specialist

Baylor Scott & White Outpatient Rehabilitation; Flower Mound (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Flower Mound, TX is seeking a Patient Service Specialist (PSS) for a full-time, 32-hour schedule. The role greets patients, answers phones, handles patient intake, data entry, and coordinates front-office operations across outpatient centers.

Candidates should be organized, adaptable, and able to work well with others or independently. HS diploma or GED is required; compensation depends on experience. Travel to other locations may be necessary.

Qualifications

• HS diploma or GED is required.
• Experience in customer service or medical office administration is preferred.
• Knowledge of insurance verification and pre-authorization is a plus.

Responsibilities

• Greets patients and answers phones.
• Handles patient intake, data entry, and scheduling.
• Performs insurance verification and pre-authorizations.
• Conducts daily cash balancing and banking deposits.

Skills

Customer service

Insurance verification

Data entry

Scheduling

Education

High School Diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Flower Mound, TX is seeking a Patient Service Specialist (PSS) for a full-time, 32-hour schedule. The role greets patients, answers phones, handles patient intake, data entry, and coordinates front-office operations across outpatient centers.

Candidates should be organized, adaptable, and able to work well with others or independently. HS diploma or GED is required; compensation depends on experience. Travel to other locations may be necessary.