Front Office & Patient Services Specialist

Midway Specialty Care Center; Florida; On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

401(k)

Paid Time Off

Professional Growth

Job summary

Midway Specialty Care is seeking a Front Office Assistant to support patient-facing administrative operations in a fast-paced clinic. The role emphasizes check-in/out, registration, scheduling, insurance verification, and coordination of patient services, with care for HIV, hepatitis, STI, and other infectious disease patients.

The candidate will also assist with selective back-office clinical tasks as needed.

Qualifications

• High school diploma or equivalent.
• Experience in a medical front-office or healthcare administrative role preferred.
• Experience with check-in/check-out, appointment scheduling, insurance verification, and EMR.
• Ability to handle HIPAA and patient confidentiality.

Responsibilities

• Welcome patients and maintain a welcoming, respectful, and confidential environment.
• Manage patient check-in/check-out and appointment scheduling.
• Verify demographics, insurance, and update EMR.
• Coordinate referrals, reminders, and follow-ups.

Skills

Customer service

Communication

Data entry

Multitasking

Teamwork

Education

High school diploma

Tools

eClinicalWorks (eCW)

EMR system

Job description

Midway Specialty Care is seeking a Front Office Assistant to support patient-facing administrative operations in a fast-paced clinic. The role emphasizes check-in/out, registration, scheduling, insurance verification, and coordination of patient services, with care for HIV, hepatitis, STI, and other infectious disease patients.

The candidate will also assist with selective back-office clinical tasks as needed.