Front Office Patient Services Coordinator (Healthcare)

Knox Community Hospital; Mount Vernon (OH); Hybrid; USD 22,000 - 33,000; Full time

Job summary

Knox Community Hospital in Mount Vernon, OH, seeks a Patient Service Representative for the Ophthalmology department. The role ensures accurate front office processes, patient check-in, registration, demographics, insurance verification, and scheduling.

You will handle co-pays, liaise with clinicians, and provide current information to patients, ensuring efficient service and adherence to billing and records procedures.

Qualifications

• High School diploma or equivalent.
• Minimum one year of customer service experience and/or have worked in a healthcare setting.
• Previous experience with registration, medical billing, medical records or workers compensation preferred.

Responsibilities

• Provide customer centered service in front office areas of the ophthalmology department.
• Ensure proper scheduling, registration, and patient demographics are recorded accurately.
• Verify insurance information and collect appropriate co-pays.
• Communicate patient liability status and updates to patients.

Skills

Customer service

Front desk

Education

High School diploma

Job description

Knox Community Hospital in Mount Vernon, OH, seeks a Patient Service Representative for the Ophthalmology department. The role ensures accurate front office processes, patient check-in, registration, demographics, insurance verification, and scheduling.

You will handle co-pays, liaise with clinicians, and provide current information to patients, ensuring efficient service and adherence to billing and records procedures.