Patient Care Coordinator | Vision Center Front Desk

EyeCare Partners LLC; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Vision, Dental and Life Ins.

401k + Employer Matching

PTO and Holidays

Maternity Leave

Competitive Base Pay

Job summary

Columbus Ophthalmology Associates in Columbus, OH seeks a Medical Receptionist (Patient Coordinator) to greet patients, answer calls, verify insurances, and manage check-in/out. This full-time role requires a High School diploma, basic computer skills, and a friendly, professional presence.

You will coordinate with doctors and staff, handle inquiries via phone, email and in person, and support daily office operations, including cash handling.

Qualifications

• High school diploma or GED
• One year of related experience or training
• Ability to interact with all levels of employees in a courteous, professional manner

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visits and collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager

Skills

Customer service

Communication

Teamwork

Reliability

Adaptability

Education

High school diploma or GED

One year of related experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Columbus Ophthalmology Associates in Columbus, OH seeks a Medical Receptionist (Patient Coordinator) to greet patients, answer calls, verify insurances, and manage check-in/out. This full-time role requires a High School diploma, basic computer skills, and a friendly, professional presence.

You will coordinate with doctors and staff, handle inquiries via phone, email and in person, and support daily office operations, including cash handling.