Front Office Patient Access Specialist - Vascular

Knox Community Hospital; Mount Vernon (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Knox Community Hospital is seeking a front desk/office assistant for the Specialty Care department. The role focuses on patient-facing service, accurate scheduling, and up-to-date registration and demographics information.

The successful candidate will verify insurance details, collect co-pays, and communicate patient liability clearly to ensure smooth patient flow and timely care. Experience in a healthcare setting is preferred.

Qualifications

• High School diploma or equivalent.
• Minimum one year of customer service experience in healthcare.
• Experience with registration, medical billing, or medical records preferred.
• Familiarity with patient care areas and scheduling processes.

Responsibilities

• Provide customer-centered service at the front office for the Specialty Care department.
• Ensure proper scheduling, registration, patient demographics, and insurance information collection.
• Verify insurance details and collect appropriate co-pays.
• Communicate patient liability and status when determined.

Skills

Customer service

Healthcare experience

Education

High School diploma

Tools

Registration software

Job description

Knox Community Hospital is seeking a front desk/office assistant for the Specialty Care department. The role focuses on patient-facing service, accurate scheduling, and up-to-date registration and demographics information.

The successful candidate will verify insurance details, collect co-pays, and communicate patient liability clearly to ensure smooth patient flow and timely care. Experience in a healthcare setting is preferred.