Front Office Patient Experience Lead – Warm Impressions

Smile & Co.; Folsom Junction (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Smile & Co. in Folsom Junction is seeking a Patient Experience Coordinator to enhance patient interactions. This role goes beyond administrative tasks, as it focuses on making patients feel valued and at ease from their first contact.

The ideal candidate genuinely loves people, communicates warmly, and thrives in a dynamic, team-oriented environment. Join us in creating a dental experience that is more welcoming than transactional.

Qualifications

• Genuine love for people and creating a welcoming atmosphere.
• Ability to communicate with warmth and attention to detail.
• Capable of thriving in a fast-paced environment.

Responsibilities

• Create first impressions and build trust with patients.
• Answer phones and check in patients.
• Maintain a calm and collected demeanor under pressure.

Skills

People skills

Communication

Calmness under pressure

Teamwork

Job description

Smile & Co. in Folsom Junction is seeking a Patient Experience Coordinator to enhance patient interactions. This role goes beyond administrative tasks, as it focuses on making patients feel valued and at ease from their first contact.

The ideal candidate genuinely loves people, communicates warmly, and thrives in a dynamic, team-oriented environment. Join us in creating a dental experience that is more welcoming than transactional.