Front Office & Patient Experience Lead

AMN Healthcare; The Villages (FL); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision coverage

Employee Assistance Program (EAP)

Uniforms provided

401(k) with company match

Health Savings Account (HSA)

Résumé du poste

Paradigm Oral Health in The Villages, FL is seeking a Front Office Manager to lead front desk operations and optimize patient flow. The role collaborates with clinical staff to ensure a seamless patient experience and maintain professional service standards.

The position requires a high school diploma or equivalent, with two years of administrative/clerical experience and medical/dental exposure. College education is a plus; strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent required.
• College education preferred.
• Two years of administrative and clerical experience required.
• Medical or dental experience required.

Responsabilités

• Oversees the daily work activities of the front office and patient flow.
• Hiring, onboarding, and coordinating training schedule for new front office team members.
• Assists with discipline of team members in accordance with company policy.
• Provides annual reviews for front office team members.
• Creates front office team member schedules.
• Maintains office equipment including cleaning, maintenance, and repairs.
• Provides clerical support when needed to assist front office team.
• Maintains proper inventory of office supplies.
• Maintains the highest standard of professionalism and customer service.
• Performs other related duties as assigned.

Connaissances

Customer service

Communication skills

Time management

Organizational skills

MS Office

Team leadership

Formation

High school diploma

College education preferred

Administrative/clerical experience

Medical or dental experience

Outils

MS Office Suite

Description du poste

Paradigm Oral Health in The Villages, FL is seeking a Front Office Manager to lead front desk operations and optimize patient flow. The role collaborates with clinical staff to ensure a seamless patient experience and maintain professional service standards.

The position requires a high school diploma or equivalent, with two years of administrative/clerical experience and medical/dental exposure. College education is a plus; strong communication and organizational skills are essential.