Senior Practice Operations Leader

Paradigm Oral Surgery; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay and bonus potential

Health Savings Account (HSA) with HDHP

Disability insurance

401(k) with company match

Employee Assistance Program (EAP)

Job summary

Paradigm Oral Surgery in Tampa, FL seeks an experienced Front Office Manager to lead operations across administrative, front office and clinical functions—acting as a true partner to the surgeon and building a solid operational foundation from day one.

You will oversee patient experience, staffing, workflows, and compliance, driving a high-quality patient journey and a positive, collaborative culture in a fast-paced dental setting.

Qualifications

• 5+ years of experience in healthcare, dental, or medical practice management.
• Experience overseeing administrative and/or clinical teams.
• Strong understanding of front office operations, patient flow, and staff leadership.
• Excellent organizational, communication, and problem-solving skills.
• Ability to lead with confidence, empathy, and accountability.
• Comfortable working in a fast-paced, hands-on environment.
• Dental or oral surgery experience strongly preferred.

Responsibilities

• Lead practice and operations, partnering with the surgeon on day-to-day management and long-term planning.
• Oversee patient experience, team performance, workflows, and operational efficiency.
• Establish goals, track performance, and recommend improvements to support growth.
• Implement policies, procedures, and operational best practices.
• Hire, onboard, train, schedule, and manage front office and clinical staff.
• Provide coaching, feedback, and performance management including quarterly check-ins.
• Foster a positive, professional, and collaborative team culture focused on patient-centered care.
• Ensure appropriate staffing levels to support patient volume and clinical flow.
• Oversee office operations, patient flow, scheduling, and administrative processes.
• Maintain high-quality patient experience from first contact through post-procedure follow-up.
• Maintain office systems, supplies, equipment, and vendor relationships.
• Support front office functions as needed.
• Partner with the surgeon to ensure efficient daily clinical operations.
• Support quality assurance, clinical workflow coordination, and continuity of care.
• Maintain compliance with clinical protocols, safety standards, and regulatory requirements.
• Ensure effective communication between clinical and administrative teams.
• Oversee physical environment, ensure a safe, organized workspace, and maintain documentation.

Skills

Front office operations

Staff leadership

Patient flow

Organizational skills

Communication

Problem solving

Job description

Paradigm Oral Surgery in Tampa, FL seeks an experienced Front Office Manager to lead operations across administrative, front office and clinical functions—acting as a true partner to the surgeon and building a solid operational foundation from day one.

You will oversee patient experience, staffing, workflows, and compliance, driving a high-quality patient journey and a positive, collaborative culture in a fast-paced dental setting.