Dental Front Office Manager | Patient Experience Lead

Paradigm Oral Surgery; Louisville (KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

401(k) Plan

Paid vacation

Holidays

Disability leave

Uniforms provided

Job summary

Paradigm Oral Health is seeking a Front Office Manager in Louisville, KY to oversee daily administrative operations and collaborate with the clinical team to enhance the patient experience.

You will manage front office staffing, scheduling, and training, while ensuring professional patient interactions and efficient office workflows. Experience in medical/dental settings strongly preferred, with a focus on teamwork and customer service.

Qualifications

• High school diploma or equivalent required.
• College education preferred.
• Two years administrative/clerical experience required.
• Medical or dental office experience preferred.

Responsibilities

• Oversee daily front office and patient flow.
• Hire, onboard, and train front office staff.
• Discipline and evaluate front office team per policy.
• Prepare annual reviews for front office staff.
• Create front office schedules and manage attendance.
• Maintain office equipment and supplies.
• Provide clerical support as needed to front office team.

Skills

Office management

Communication

Customer service

Time management

Cross-functional collaboration

Problem solving

Education

High school diploma

College education preferred

Tools

Microsoft Office

Practice management software

Job description

Paradigm Oral Health is seeking a Front Office Manager in Louisville, KY to oversee daily administrative operations and collaborate with the clinical team to enhance the patient experience.

You will manage front office staffing, scheduling, and training, while ensuring professional patient interactions and efficient office workflows. Experience in medical/dental settings strongly preferred, with a focus on teamwork and customer service.