Dental Front Desk & Business Support Specialist

Heartland; The Villages (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

PTO (paid time off)

Daily Pay access

Job summary

Heartland Dental is seeking a Dental Front Desk Assistant for Dental Care at Magnolia Plaza in The Villages, FL. Enjoy a Monday–Friday, 7:30am–5:00pm schedule with no weekends and a supportive, patient‑focused team.

Greet patients, manage front office duties, use Dentrix for scheduling, and handle insurance claims and payments while collaborating with providers to optimize office performance. This role offers training, benefits and opportunities to grow within a nationwide network focused on

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.
• Dentrix or dental software experience preferred.

Responsibilities

• Greet patients and create a welcoming first impression.
• Manage front office duties (phones, mail, email, communications).
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on verification of benefits.
• Post patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland systems.

Skills

Greet patients

Phone handling

Dentrix scheduling

Insurance coordination

AR processing

Team collaboration

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Front Desk Assistant for Dental Care at Magnolia Plaza in The Villages, FL. Enjoy a Monday–Friday, 7:30am–5:00pm schedule with no weekends and a supportive, patient‑focused team.

Greet patients, manage front office duties, use Dentrix for scheduling, and handle insurance claims and payments while collaborating with providers to optimize office performance. This role offers training, benefits and opportunities to grow within a nationwide network focused on