Medical Front Office Concierge — Patient Check-In & Scheduling

North Side Christian Health Center; Pittsburgh (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Job summary

A community health center in Pittsburgh is seeking a detail-oriented clerical professional to enhance patient satisfaction through effective scheduling and registration. Responsibilities include managing patient check-ins, verifying insurance, scheduling appointments, and ensuring a smooth experience for patients. Candidates must have at least one year of previous experience in a medical clerical role and proficiency in using EMR systems. Occasional evening and weekend shifts are required, aligning with the health center's commitment to providing equitable care.

Qualifications

• 1 year of prior experience in a medical clerical role is required.
• Must have basic computer skills, including EMR.
• Must be detail-oriented and possess strong organizational skills.

Responsibilities

• Manage patient check‑in and appointment scheduling.
• Verify patient medical insurance before appointments.
• Collect co‑pays and perform daily cash reconciliation.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service skills

Tools

EMR (electronic medical record)

Job description

A community health center in Pittsburgh is seeking a detail-oriented clerical professional to enhance patient satisfaction through effective scheduling and registration. Responsibilities include managing patient check-ins, verifying insurance, scheduling appointments, and ensuring a smooth experience for patients. Candidates must have at least one year of previous experience in a medical clerical role and proficiency in using EMR systems. Occasional evening and weekend shifts are required, aligning with the health center's commitment to providing equitable care.