Patient Resources Specialist | Community Health Advocate

CHAS Health; Spokane (WA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Annual milestone bonus

Health coverage

401(k) match

PTO 6 weeks

Tuition assistance

Childcare assistance

CME reimbursement

Job summary

CHAS Health in Spokane, WA is seeking a Patient Resources Specialist to support the Patient Resources and Revenue Cycle teams. You will help process Sliding Fee Discount documentation, assist with billing tasks, and ensure accurate patient and insurance information in the EMR.

The role requires strong communication, organizational skills, and the ability to manage multiple tasks in a fast-paced health care setting.

Qualifications

• High school diploma or equivalent required.
• Healthcare or customer service experience preferred.
• Experience with medical insurance or billing is preferred.
• Experience using electronic medical records (EMR) is preferred.

Responsibilities

• Process and maintain documentation for CHAS Health’s Sliding Fee Discount Program.
• Support billing department operations by handling faxes, mail, and printing claims.
• Review reports to ensure sliding fee accuracy and insurance information capture.
• Apply PRC schedule template within the CHAS Health EMR system.
• Assist with managed care plan and provider selection processes and related docs.
• Perform limited PRC duties, such as dental treatment plan estimates.
• Perform other duties as assigned in alignment with CHAS Health values.

Skills

Computer skills

Verbal & written communication

Customer service

Organization & time management

Multitasking

Safety-conscious

Education

High school diploma or equivalent

Tools

EMR systems

Job description

CHAS Health in Spokane, WA is seeking a Patient Resources Specialist to support the Patient Resources and Revenue Cycle teams. You will help process Sliding Fee Discount documentation, assist with billing tasks, and ensure accurate patient and insurance information in the EMR.

The role requires strong communication, organizational skills, and the ability to manage multiple tasks in a fast-paced health care setting.