Front Office Operations Specialist — Growth & Perks

Automatic Data Processing, Inc.; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company 401k match

Paid time off + holidays + birthdays

Job summary

Axxess is seeking an organized Operations Specialist (Front Office Specialist) to support daily operations, provide concierge service to local and international teams, and optimize processes for efficiency. The role emphasizes a proactive, professional attitude and strong Microsoft Office proficiency.

The position requires a Bachelor's degree and 2+ years in a similar operations role, with in-office work in Dallas.

Qualifications

• Bachelor's degree required.
• 2+ years of experience as an operations specialist or in a similar role.
• Proactive and professional attitude.
• Proficient with Microsoft Office Suite (Word, Outlook, Excel).
• Ability to analyze and improve operational processes.
• Strong people management and organizational skills.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong problem-solving and time management.
• Ability to work in the Dallas office as this is not a remote position.

Responsibilities

• Support day-to-day operations through Microsoft Office programs and team collaboration.
• Maintain a professional and organized front desk area ensuring clients and guests feel welcome.
• Optimize operations processes and procedures for maximum efficiency while maintaining quality standards.
• Assist with the implementation of new processes and procedures.
• Identify ways to improve guest and fellow employee experience.
• Order supplies and maintain inventory levels.
• Train new employees and ensure health and safety regulations are followed.
• Interact with clients and suppliers, answering questions, and resolving issues.
• Self-motivated, utilizing problem-solving skills to resolve operational challenges.
• Tracking and reporting on operational performance.
• Maintaining policy and procedures documents.
• Other duties as assigned.

Job description

Axxess is seeking an organized Operations Specialist (Front Office Specialist) to support daily operations, provide concierge service to local and international teams, and optimize processes for efficiency. The role emphasizes a proactive, professional attitude and strong Microsoft Office proficiency.

The position requires a Bachelor's degree and 2+ years in a similar operations role, with in-office work in Dallas.