Front Office Specialist

Axxess; Dallas (TX); On-site; USD 48,000 - 72,000; Full time

Job summary

Axxess is the leading global technology ecosystem transforming care in the home. Trusted by more than 10,000 organizations worldwide, Axxess empowers providers to operate more effectively in a complex healthcare environment.

Using Axxess intelligence, organizations gain actionable insights and automation embedded directly into their workflows, so they can operate more efficiently and pursue growth with confidence.

Qualifications

• Bachelor's degree required.
• 2+ years in operations or similar role.
• Proactive and professional attitude.
• Proficient with Microsoft Office Suite (Word, Outlook, Excel).
• Ability to analyze and improve operational processes.
• Strong people management and organizational skills.
• Excellent written and verbal communication.
• Detail-oriented with strong problem-solving and time management.
• Must work in Dallas office; not remote.

Responsibilities

• Support day-to-day operations through Microsoft Office programs and team collaboration.
• Maintain a professional and organized front desk area ensuring our clients and guests feel welcome and comfortable.
• Optimizing operations processes and procedures for maximum efficiency while maintaining quality standards.
• Assisting with the implementation of new processes and procedures.
• Identifying ways to improve guest and fellow employee experience.
• Ordering supplies and maintaining inventory levels.
• Training new employees and ensuring health and safety regulations are followed.
• Interacting with clients and suppliers, answering questions, and resolving issues.
• Self-motivated, problem-solving to resolve operational challenges.
• Tracking and reporting on operational performance.
• Maintaining policy and procedures documents.
• Other duties as assigned.

Skills

Communication

Problem-solving

Time management

Organization

People management

Proactive attitude

Education

Bachelor's degree

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

An organized self-starter to join our team as an Operations Specialist (Front Office Specialist). An engaging professional to provide concierge support to our local and international teams. Experience using technology to develop processes, facilitate meetings, build KPI reports, support projects, processes, and people. Engage and optimize daily activities to support operational excellence.

What you will experience...

• A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day.
• Professional development for career growth and advancement
• Competitive compensationwith full selection of benefits, including company-matching 401k contributionsand 20days of paid time off + holidays + birthdays

Who we are...

Axxess is the leading global technology ecosystem transforming care in the home. Trusted by more than 10,000 organizations worldwide, Axxess empowers the delivery of care to more than 10 million patients through a network that helps providers operate more effectively in an increasingly complex healthcare environment. Using Axxess intelligence, organizations gain actionable insights and automation embedded directly into their workflows, so they can operate more efficiently, make smarter decisions and pursue growth with confidence. Backed by industry-leading security and compliance certifications, Axxess remains a trusted partner to providers across the continuum of care. Axxess fosters a collaborative culture that fuels innovation and excellence, and is recognized nationally as Best Place to Work.

What you will do

• Support day-to-day operations through Microsoft Office programs and team collaboration
• Maintain a professional and organized front desk area ensuring our clients and guests feel welcome and comfortable
• Optimizing operations processes and procedures for maximum efficiency while maintaining quality standards
• Assisting with the implementation of new processes and procedures
• Identifying ways to improve guest and fellow employee experience
• Ordering supplies and maintaining inventory levels
• Training new employees and ensuring that health and safety regulations are followed
• Interacting with clients and suppliers, answering questions, and resolving issues
• Self-motivated, utilizing problem-solving skills to resolve operational challenges
• Tracking and reporting on operational performance
• Maintaining policy and procedures documents
• Other duties as assigned

What you bring

• Bachelor's degree required
• 2+ years of experience as an operations specialist or in a similar role
• Proactive and professional attitude
• Proficient with Microsoft Office Suite (Word, Outlook, Excel)
• Ability to analyze and improve operational processes
• Strong people management and organizational skills
• Excellent communication skills, both written and verbal
• Detail-oriented, with strong problem-solving and time management skills
• Ability to work in the Dallas office as this is not a remote position

Axxess is an equal opportunity employer and drug-free workplace. All applicants must be legally authorized to work in and currently reside in the United States. We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Axxess!