Front Office Operations Specialist - Growth & Impact

Axxess; Dallas (TX); On-site; USD 48,000 - 72,000; Full time

Job summary

Axxess is the leading global technology ecosystem transforming care in the home. Trusted by more than 10,000 organizations worldwide, Axxess empowers providers to operate more effectively in a complex healthcare environment.

Using Axxess intelligence, organizations gain actionable insights and automation embedded directly into their workflows, so they can operate more efficiently and pursue growth with confidence.

Qualifications

• Bachelor's degree required.
• 2+ years in operations or similar role.
• Proactive and professional attitude.
• Proficient with Microsoft Office Suite (Word, Outlook, Excel).
• Ability to analyze and improve operational processes.
• Strong people management and organizational skills.
• Excellent written and verbal communication.
• Detail-oriented with strong problem-solving and time management.
• Must work in Dallas office; not remote.

Responsibilities

• Support day-to-day operations through Microsoft Office programs and team collaboration.
• Maintain a professional and organized front desk area ensuring our clients and guests feel welcome and comfortable.
• Optimizing operations processes and procedures for maximum efficiency while maintaining quality standards.
• Assisting with the implementation of new processes and procedures.
• Identifying ways to improve guest and fellow employee experience.
• Ordering supplies and maintaining inventory levels.
• Training new employees and ensuring health and safety regulations are followed.
• Interacting with clients and suppliers, answering questions, and resolving issues.
• Self-motivated, problem-solving to resolve operational challenges.
• Tracking and reporting on operational performance.
• Maintaining policy and procedures documents.
• Other duties as assigned.

Skills

Communication

Problem-solving

Time management

Organization

People management

Proactive attitude

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Axxess is the leading global technology ecosystem transforming care in the home. Trusted by more than 10,000 organizations worldwide, Axxess empowers providers to operate more effectively in a complex healthcare environment.

Using Axxess intelligence, organizations gain actionable insights and automation embedded directly into their workflows, so they can operate more efficiently and pursue growth with confidence.