Front Office | Night Audit ($27.00/hour+)

Hyatt; Bellevue (WA); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Free Uniforms and Cleaning of your Unf

Free parking

Discounted Rooms at Hyatt locations

Up to 12 complimentary rooms after 90+

Free colleague meals

Hyatt Colleague discount

Tuition Reimbursement

ORCA Pass subsidy

Job summary

Hyatt Regency Bellevue on Seattle’s Eastside is seeking a friendly Night Audit to join our Front Office team. This role balances nightly revenue, reconciles guest accounts, and ensures every overnight guest has a smooth, welcoming experience.

You will handle front desk duties, check guests in and out, answer phones, and respond to guest requests while contributing to an award‑winning culture with extensive benefits including medical, vision, dental, retirement plans, paid time off, and travel

Qualifications

• Desire to satisfy others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience in a hotel front desk or night audit preferred.
• Flexibility to work overnights, holidays, and weekends.

Responsibilities

• Balance the hotel’s daily revenue and expenses and reconcile guest accounts.
• Handle front desk duties, including check-ins and check-outs.
• Answer phones and respond to guest requests and concerns.

Skills

Guest service

Verbal communication

Written communication

Overnight shift experience

Flexibility

Job description

Description:

Hyatt Regency Bellevue on Seattle’s Eastside is excited to welcome our newest friendly and reliable Night Audit to join our Front Office team. Here you will have an opportunity to be the face of our guest experience, providing a warm and welcoming first impression, and leave a lasting impression for our guests to return again and again!

As a Great Place to Work in the U.S. (https://www.greatplacetowork.com/certified-company/1000120) for thirteen years running, it’s an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.

Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

As a Night Audit, you will be responsible for balancing the hotel’s daily revenue and expense transactions, ensuring the accuracy of guest accounts, and providing exceptional service to our guests during the overnight shift. You will also perform various front desk duties, such as checking guests in and out, answering phones, and handling guest requests and concerns.

This is an hourly position with a compensation of $27/hour night differential pay of $1.25/hour, totaling $28.25/hour when scheduled to work an overnight shift.

Front Office Hosts & Night Audits are eligible to receive additional compensation based on upsells, World of Hyatt enrollments, and other incentives.

Benefits

• Medical, after 30 days of employment
• Vision Insurance
• Dental Insurance
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• Paid Time Off:
• Full-Time Colleagues:
• 11 days (88 hours) earned for having 0 – 3 years of service
• 16 days (128 hours) earned for having 4 – 8 years of service
• 21 days (168 hours) earned for having 9 years of service
• (6) Paid Holidays per year
• (6) Sick Days (earned based on hours worked)
• Compassionate Leave
• Jury Duty Leave

Perks

• Employee Assistance Program
• Free Uniforms and Cleaning of your Uniform
• Free parking
• Discounted Rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*
• Free colleague meals during shift
• Hyatt Colleague discount program
• Tuition Reimbursement*
• ORCA Pass subsidyEligibility requirements may apply

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.

View our Virtual Reality Experience (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Previous experience in a hotel front desk or night audit role preferred
• Must be able to work a flexible schedule of overnights, holidays, and weekends

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.

Primary Location: US-WA-Bellevue

Organization: Hyatt Regency Bellevue on Seattle’s Eastside

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: BEL002863

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.