Front Office | Night Audit ($27.00/hour+)

Hyatt Hotels Corporation; Bellevue, Northern (WA, KY); Hybrid; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Vision Insurance

401(k) & Retirement Savings Plan (RSP)

Basic Life Insurance

Short Term Disability Insurance

Paid Time Off

Tuition Reimbursement

Job summary

Hyatt Regency Bellevue on Seattle's Eastside is excited to welcome a friendly Night Audit to join our Front Office team. You will balance the hotel's daily revenue and guest accounts, check guests in and out, answer phones, and handle guest requests during the overnight shift.

Earn $27.00/hour with a $1.25 night differential, totaling $28.25/hour when scheduled overnight. Benefits include medical, vision, 401(k), life insurance, PTO, and more for eligible colleagues.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Previous front desk or night audit experience preferred.
• Must be able to work overnights, holidays and weekends.

Responsibilities

• Balance hotel daily revenue and expense transactions.
• Ensure accuracy of guest accounts.
• Check guests in and out and answer phones.
• Handle guest requests and concerns.
• Provide exceptional service during the overnight shift.

Skills

Verbal and written communication

Communication skills

Stand for long periods

Night audit experience

Flexible schedule

Job description

Close Inclusive Collection Job Postings Notification

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

Front Office | Night Audit ($27.00/hour+)

Hyatt Regency Bellevue on Seattle's Eastside

US - WA - Bellevue

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

Hyatt Regency Bellevue on Seattle's Eastsideis excited to welcome our newest friendly and reliable Night Audit to join our Front Office team. Here you will have an opportunity to be the face of our guest experience, providing a warm and welcoming first impression, and leave a lasting impression for our guests to return again and again!

As aGreat Place to Work in the U.S.for thirteen years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.

Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

As a Night Audit, you will be responsible for balancing the hotel’s daily revenue and expense transactions, ensuring the accuracy of guest accounts, and providing exceptional service to our guests during the overnight shift. You will also perform various front desk duties, such as checking guests in and out, answering phones, and handling guest requests and concerns.

This is an hourly position with a compensation of $27/hour+ night differential pay of $1.25/hour, totaling $28.25/hour when scheduled to work an overnight shift.

Front Office Hosts & Night Audits are eligible to receive additional compensation based on upsells, World of Hyatt enrollments, and other incentives.

As a colleague, we have you covered with amazing benefits and perks!

• Medical, after 30 days of employment


• Vision Insurance


• 401(k) & Retirement Savings Plan (RSP)


• Basic Life Insurance


• Short Term Disability Insurance


• New Child Leave & Adoption Assistance


• Paid Time Off:
  
  
  
  • Full-Time Colleagues:
    
    
    
    • 11 days (88 hours) earned for having 0 - 3 years of service
    
    
    • 16 days (128 hours) earned for having 4 - 8 years of service
    
    
    • 21 days (168 hours) earned for having 9+ years of service
    
    
    
    
  
  
  • (6) Paid Holidays per year
  
  
  • (6) Sick Days (earned based on hours worked)
  
  
  • Compassionate Leave
  
  
  • Jury Duty Leave
  
  
  
  


• Employee Assistance Program


• Free Uniforms and Cleaning of your Uniform


• Free parking


• Discounted Rooms at any participating Hyatt location starting on your first day of employment


• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*


• Tuition Reimbursement*

*Eligibility requirements may apply

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.

• A true desire to satisfy the needs of others in a fast-paced environment


• Refined verbal and written communication skills


• Ability to stand for long periods of time


• Previous experience in a hotel front desk or night audit role preferred


• Must be able to work a flexible schedule of overnights, holidays, and weekends

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.

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