Front Office Medical Assistant – Outpatient Care

TEKsystems; Fresno (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability Insurance

HSA & Transportation benefits

Employee Assistance Program

Job summary

TEKsystems is seeking an experienced Front Office Medical Assistant to join a busy outpatient clinic in Fresno, CA. You will manage patient check-in, scheduling, insurance verification, copays, and EMR workflows, ensuring a smooth patient experience while coordinating with providers and staff.

This contract-to-hire role requires 1-3+ years in family practice or urgent care, proficiency with EMR systems, and strong communication.

Qualifications

• 1-3+ years of Front Office Medical Assistant experience.
• Experience in Family Practice, Primary Care, Urgent Care, or similar outpatient environment.
• Experience with patient check-in, registration and appointment scheduling.
• Experience verifying insurance eligibility and collecting patient payments/copays.
• Knowledge of Medi-Cal, Medicare, and commercial plans.
• Experience with EMR/EHR systems.
• Familiarity with medications and controlled substances.
• Understanding of medical terminology and visit types.
• Ability to recognize abnormal BP and glucose and elevate concerns.
• Experience handling high-volume calls and messages.
• Strong customer service and multitasking skills.
• Ability to support multiple providers and priorities.

Responsibilities

• Greet and check in patients and provide courteous service.
• Verify insurance eligibility and update demographics.
• Collect copays and patient payments.
• Distribute required paperwork based on visit type.
• Maintain records of payments and reconcile daily totals.
• Maintain a clean lobby and sanitize patient areas.
• Answer calls and route messages to appropriate staff.
• Schedule, reschedule, and cancel appointments.
• Coordinate lab work and follow-up visits.
• Maintain accurate EMR information and communications.
• Support prior authorizations, immunizations, and Medicare wellness workflows.

Skills

Front Office

Medical Assisting

Check-In & Registration

Appointment Scheduling

Insurance Verification

Medi-Cal & Medicare

Copayment Collection

Payment Reconciliation

Multi-Line Phone

Medical Terminology

Patient Communication

Provider Scheduling

Medication Prior Authorizations

Patient Forms

DME / Home Health

Medicare Wellness

Family Practice

Tools

Epic

NextGen

Athenahealth

eClinicalWorks

Job description

TEKsystems is seeking an experienced Front Office Medical Assistant to join a busy outpatient clinic in Fresno, CA. You will manage patient check-in, scheduling, insurance verification, copays, and EMR workflows, ensuring a smooth patient experience while coordinating with providers and staff.

This contract-to-hire role requires 1-3+ years in family practice or urgent care, proficiency with EMR systems, and strong communication.