Front Office Medical Assistant — Elevate Patient Care

ADP, Inc.; California; On-site; USD 30,000 - 33,000; Full time

Job summary

ADP, Inc. in Carmichael, CA is seeking a Front Office Medical Assistant to serve as the first point of contact for patients. You will greet patients, check in/out, schedule appointments, and maintain accurate records in a fast-paced clinic.

This full-time position requires strong communication, EHR proficiency, and basic computer skills. Bilingual abilities in Spanish and English are a plus, with prior healthcare front-office experience preferred.

Qualifications

• High school diploma or equivalent.
• CMA or RMA certification preferred but not required.
• Proficient with EHR systems and basic computer skills.
• Excellent communication and interpersonal skills.
• Knowledge of medical terminology and healthcare office procedures.

Responsibilities

• Greet and check in patients, verify personal and insurance information.
• Schedule and confirm patient appointments using scheduling software.
• Answer phone calls and respond to patient inquiries.
• Collect co-pays and process payments with accurate records.
• Maintain and update patient files in compliance with HIPAA.
• Coordinate with clinical staff to ensure timely patient flow.
• Assist with insurance verification and processes as needed.
• Manage front desk supplies and keep reception area welcoming.

Skills

EHR proficiency

Communication

Medical terminology

Computer skills

Education

High school diploma or equivalent

CMA or RMA certification preferred

Tools

EHR systems

Scheduling software

Job description

ADP, Inc. in Carmichael, CA is seeking a Front Office Medical Assistant to serve as the first point of contact for patients. You will greet patients, check in/out, schedule appointments, and maintain accurate records in a fast-paced clinic.

This full-time position requires strong communication, EHR proficiency, and basic computer skills. Bilingual abilities in Spanish and English are a plus, with prior healthcare front-office experience preferred.