Front Desk & Scheduling Specialist II

ADP, Inc.; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

ADP, Inc. in Kenner, LA, is seeking a front desk receptionist/medical office assistant to support patient flow, scheduling, and registration, and to collect payments.

The role involves answering calls, greeting patients, updating registrations, inputting data into the EHS system, and coordinating with nurses for emergencies.

Candidates should have a high school diploma and several years of medical office experience, or be bilingual with at least two years.

Qualifications

• High school diploma or equivalent; 3+ years in medical office environment, or bilingual with 2 years medical office experience.
• Must be able to read, write, speak and comprehend fluent English.
• Ability to operate computer systems and input data accurately.

Responsibilities

• Answer and route incoming calls; take messages as needed.
• Greet patients for appointments and verify/update registration information.
• Notify nurse of emergency walk-ins to ensure timely triage.
• Schedule center appointments in the EHS system (walk-ins, scheduled, call-ins).
• Scan patient IDs into the patient management system.
• Cross-train with other front desk staff to avoid service delays.
• Perform other duties as assigned by supervisor/manager.

Skills

Medical office experience

Telephone etiquette

Bilingual

Computer literacy

Education

High School Diploma or equivalent

Tools

EHS system

Job description

ADP, Inc. in Kenner, LA, is seeking a front desk receptionist/medical office assistant to support patient flow, scheduling, and registration, and to collect payments.

The role involves answering calls, greeting patients, updating registrations, inputting data into the EHS system, and coordinating with nurses for emergencies.

Candidates should have a high school diploma and several years of medical office experience, or be bilingual with at least two years.