Front Office & Medical Assistant

True Vine Concepts LLC; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Training and mentorship

Job summary

A healthcare clinic in Los Angeles is looking for a full-time Front Office & Medical Assistant. This role is essential as the first point of contact for patients, ensuring efficient and friendly service. Responsibilities include gathering patient information, processing payments, scheduling appointments, and assisting with clinical tasks. The ideal candidate will have a Medical Assistant Certification, CPR certification, and be bilingual in Spanish. A comprehensive benefits package is offered.

Qualifications

• Minimum of 1 year of medical reception and/or medical assistant experience preferred.
• Current CPR/First Aid card required.
• Current TB negative test required.
• Knowledge of EMR systems (E-Clinical Works or similar) preferred.
• Current CPR/First Aid certification and TB negative test are required.

Responsibilities

• Greet patients and guests upon arrival.
• Obtain insurance and demographic information.
• Schedule appointments and call patients for reminders.
• Assist in obtaining treatment authorizations.
• Schedule appointments based on physician availability.
• Call patients to remind them of upcoming appointments.
• Prepare patient charts before visits.
• Verify insurance (PPO, HMO, Medi-Cal, Medicare).
• Assist with treatment authorizations and room stocking.
• Take vital signs and assist physicians during procedures.

Skills

Customer service

Bilingual Spanish

Good command of English

Knowledge of Microsoft Office

Phone handling

Education

Medical Assistant Certification

Tools

EMR

E-Clinical Works

Job description

We currently have an exciting new opportunity for a full-time Front Office & Medical Assistant. The Front Office & Medical Assistant is the first point of contact for all patients and guests in a multi-specialty Clinic. Customer service is extremely important in this role. This person will be responsible for processing patients quickly and efficiently for treatment, gathering/updating information as well as getting financial/demographic information.

Responsibilities

• Greets patients, guests and sign them in upon arrival.
• Obtain insurance and demographic information.
• Provide patients with intake and new patient forms as well as legally required documents.
• Provide patients with support and guidance as needed.
• Process payments for payments for co-pays and uninsured cash patients.
• Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs.
• Schedule appointments for new and reoccurring patients based on the physicians’ availability.
• Call patients to remind them of upcoming appointments.
• Prepare patients chart prior to their visit.
• Insurance verification. (PPO, HMO, Medi-Cal, Medicare).
• Assist in obtaining treatment authorizations, preparing and stocking treatment rooms.
• Perform back office clinical tasks such as taking vital signs, history and medication intake. Assisting physicians during procedures.
• Experience with EMR and documenting patient notes and services according to office policies and procedures.
• Performs other duties as assigned.

Requirements

• Medical Assistant Certification.
• Minimum of 1 year of medical reception and/or medical assistant experience is preferred.
• Good command of English oral and written. (Bilingual Spanish required).
• Knowledge of Microsoft Office or other computer systems helpful.
• Current CPR/First Aid card.
• Current TB negative test.
• Knowledge of EMR. (E-Clinical Works or similar preferred).

We offer an exceptional benefits package, which includes medical, dental and vision. Our team of highly qualified physicians and staff will also provide you with exceptional training and mentorship for your career.

If you want to be apart of our team and make a difference in the lives or our patients and their families, please contact us at [e-mail] or you may call us at [phone].