Front Office/Back Office & Medical Assistant

True Vine Concepts LLC; Santa Monica (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Exceptional Training

Comprehensive Health Coverage (Medical

Vision & Dental Insurance

Community-focused culture

Job summary

Priority Family Care is seeking a Front Office & Medical Assistant (Bilingual Spanish) in Santa Monica. You will welcome patients, handle intake, and coordinate care with the clinical team to ensure smooth visits.

Responsibilities include scheduling, insurance verification, and assisting physicians during procedures, with emphasis on exceptional patient service and accurate EMR documentation.

Qualifications

• Medical Assistant Certification and CPR/First Aid.
• Fluent bilingual English and Spanish.
• 1+ year medical reception or medical assistant experience; EMR familiarity.
• Current TB test.
• Patient-focused, multitasker able to thrive in a fast-paced setting.

Responsibilities

• Greet patients, manage check-ins, assist with intake and new patient forms.
• Schedule and confirm appointments, manage multi-line phones, prepare patient charts.
• Verify insurance coverage (PPO, HMO, Medi-Cal, Medicare) and process co-pays.
• Support clinical team: take vital signs, document histories/medications in EMR, stock rooms, assist physicians.

Skills

Spanish-English communication

EMR experience (eClinicalWorks)

Multitasking in fast-paced environment

Customer service orientation

Medical office coordination

Education

Medical Assistant Certification

CPR/First Aid Certification

Tools

eClinicalWorks

Job description

Front Office & Medical Assistant (Bilingual Spanish)

Why You'll Love This Role:

At Priority Family Care, you are more than an employee—you are the vital first impression for our patients. In our vibrant, multi-specialty clinic, your warm greeting and efficiency will directly ease patient anxiety and set the tone for their entire healing journey. If you are passionate about customer service, love a dynamic workday, and want to make a tangible difference in the lives of local families, we want to invest in you.

What We Offer You:

• Exceptional Training: Learn from a highly qualified team of physicians and senior staff who are dedicated to your mentorship and long-term career growth.
• Comprehensive Care Package: Full medical, dental, and vision insurance.
• Positive Impact: A collaborative team culture focused on community health and patient-first care.

What You Will Do:

As a dual-role powerhouse, you will seamlessly connect our front-office hospitality with essential clinical support:

• Welcome & Guide: Greet patients and guests, manage check-ins, and assist them with intake and new patient forms.
• Coordinate Care: Schedule and confirm appointments, manage multi-line phones, and prepare patient charts ahead of visits.
• Navigate Insurance: Verify PPO, HMO, Medi-Cal, and Medicare coverage, and process co-pays or cash payments efficiently.
• Support the Clinical Team: Take vital signs, document medical histories/medications in the EMR, stock treatment rooms, and assist physicians during procedures.

What You Bring:

• Certification: Medical Assistant Certification and a current CPR/First Aid card.
• Language Skills: Fluent bilingual communication skills in both English and Spanish (required).
• Experience: 1+ years of medical reception or medical assistant experience is preferred (including familiarity with EMR systems like eClinicalWorks).
• Health & Safety: A current negative TB test result.
• The Right Attitude: A patient, helpful demeanor with a strong knack for multitasking in a fast-paced environment.