Front Office Manager

Rolling Hills Hospitality, LLC; Cincinnati (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Benefits

Flexible schedule

Full-time

Job summary

Hampton Inn & Suites in Cincinnati is seeking a Front Office Manager to lead our front desk team and ensure guests enjoy an exceptional stay. You will mentor staff, partner with leadership, and drive service excellence.

This full-time role offers competitive pay, benefits, and a flexible schedule, with at least two years of experience in a people-focused hospitality setting. You will optimize check-in/check-out, resolve guest issues, and uphold brand standards across daily operations.

Qualifications

• At least two years of experience in a people-focused hospitality environment.

Responsibilities

• Lead front desk operations and guest services to ensure exceptional stays.
• Mentor and develop front office staff and collaborate with leadership to drive service excellence.

Job description

Join us at Hampton Inn & Suites, where your leadership as a Front Office Manager isn't just a role—it's a chance to make a meaningful impact within our vibrant hospitality team. You'll lead our front desk operations, ensuring each guest enjoys an exceptional stay, while collaborating with seasoned leaders who are dedicated to excellence and growth. In our supportive and innovative culture, you'll have the opportunity to mentor and inspire your team, exceed customer satisfaction standards, and advance your own career. We're proud to offer competitive pay, benefits, and a flexible schedule in a full-time position.

We're looking for someone with at least two years of experience who thrives in people-focused environments and is eager to sharpen their leadership skills. At Hampton Inn & Suites, we're all about creating a fun working environment because we believe that happy employees mean happy guests. If you're passionate about hospitality and ready to be a part of our exciting journey.

Compensation for this role is $17-$19 per hour

Compensation: $17 - $19 hourly