Front Office Manager - Boulder | Ski Pass & Bonus Eligible

Limelight Hotels; Boulder (CO); On-site; USD 65,000 - 77,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Savings Plan

Employee Ski Pass and Dependent Ski Pа

Other company perks

Job summary

Limelight Boulder is seeking a Front Office Manager to oversee daily front desk operations, ensuring exceptional guest service and smooth check-ins. The role leads and trains front desk staff, manages reservations, and coordinates with other hotel departments for a seamless guest experience. Reports to the Director of Rooms.

The position offers a salary range of USD 65,000 – USD 77,000 per year, with bonuses based on budget and experience for salaried roles.

Qualifications

• College degree preferred.
• 1 year of management experience required.
• 3 years of front desk experience preferred.

Responsibilities

• Hire, train, and monitor staff.
• Keep track of occupancy and generate reports for management.
• Coach staff on all job duties.
• Welcome guests upon their arrival and assign rooms.
• Provide information about the hotel, available rooms, rates, and amenities.
• Respond to guests' complaints in a timely and professional manner.
• Select and block rooms for arriving guests, pre-register guests as required, and escort guests to their rooms.
• Coordinate with housekeeping to ensure rooms are clean and ready for guests.
• Receive payment from and check out hotel guests.
• Work with guest services to coordinate luggage handling.
• Accept reservations, changes, and cancellations.
• Make changes, post charges, reconcile daily work, and make deposits.
• Create staff schedules.
• Other duties as assigned.

Skills

Microsoft Office

Policy compliance

Interdepartmental collaboration

Staff coaching

Guest relations

Education

College degree in related field

Tools

Alice system

Job description

Limelight Boulder is seeking a Front Office Manager to oversee daily front desk operations, ensuring exceptional guest service and smooth check-ins. The role leads and trains front desk staff, manages reservations, and coordinates with other hotel departments for a seamless guest experience. Reports to the Director of Rooms.

The position offers a salary range of USD 65,000 – USD 77,000 per year, with bonuses based on budget and experience for salaried roles.