Guest Experience Manager - Front Desk Lead

Aspen Skiing Company; Boulder (CO); On-site; USD 65,000 - 77,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Flexible Spending Account Programs

Life Insurance Programs

Paid Time Off Programs

401(k) Savings Plan

Employee Ski Pass

Job summary

Limelight Hotels by Aspen One seeks a Front Office Manager for Limelight Boulder. You will oversee daily front desk operations, lead staff, manage reservations, and coordinate with other departments to ensure a seamless guest experience.

The role reports to the Director of Rooms and offers a salary range of USD 65,000–USD 77,000 per year, with bonus eligibility for salaried roles. Applications accepted through Oct 25, 2026.

Qualifications

• College degree preferred.
• 1 year of management experience required.
• 3 years of front desk experience preferred.

Responsibilities

• Hire, train, and monitor staff.
• Keep track of occupancy and generate reports for management.
• Coach staff on all job duties.
• Welcome guests and assign rooms.
• Respond to guest inquiries and issues promptly.
• Coordinate with housekeeping to prepare rooms.
• Handle payments and checkouts.
• Create staff schedules.

Skills

Microsoft Office

Policies & procedures

Employee management

Conflict resolution

Interdepartmental coordination

Education

College degree in related field

Tools

Alice system

Job description

Limelight Hotels by Aspen One seeks a Front Office Manager for Limelight Boulder. You will oversee daily front desk operations, lead staff, manage reservations, and coordinate with other departments to ensure a seamless guest experience.

The role reports to the Director of Rooms and offers a salary range of USD 65,000–USD 77,000 per year, with bonus eligibility for salaried roles. Applications accepted through Oct 25, 2026.