Assistant Front Office Manager - Lead Guest Experience

Limelight Hotels; Snowmass Village (CO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Flexible Spending Account Programs

Life Insurance Programs

Paid Time Off Programs

Paid Leave Programs

401(k) Savings Plan

Employee Ski Pass

Other company perks

Job summary

Limelight Hotels is seeking an Assistant Front Office Manager to lead the Front Office team and drive guest service excellence at our Snowmass Village property. You will oversee front desk operations, optimize room inventory and revenue, and ensure adherence to brand standards, reporting to the Front Office Manager.

Responsibilities include scheduling, staff development, handling guest concerns, and coordinating with other departments to deliver exceptional experiences.

Qualifications

• 2 years hotel experience in a supervisory position required.
• English and Spanish language skills preferred.

Responsibilities

• Assist with supervisory responsibilities including scheduling and evaluations.
• Performs as Manager on Duty as required.
• Oversee front desk operations and staff administration.
• Coach staff to Limelight service standards and ensure guest satisfaction.
• Attend daily operations meetings and coordinate with other departments.
• Demonstrate knowledge of safety procedures and protocols.

Skills

Bilingual English/Spanish

Customer service

Leadership

Team coordination

Education

College degree preferred

Tools

Microsoft Office

Job description

Limelight Hotels is seeking an Assistant Front Office Manager to lead the Front Office team and drive guest service excellence at our Snowmass Village property. You will oversee front desk operations, optimize room inventory and revenue, and ensure adherence to brand standards, reporting to the Front Office Manager.

Responsibilities include scheduling, staff development, handling guest concerns, and coordinating with other departments to deliver exceptional experiences.