Front Office Manager

Oakmont Family Dental - Springfield; Springfield (OR); On-site; USD 41,328 - 68,880; Full time

Benefits offered by this job

Competitive pay

Monthly manager/performance bonuses

Collaborative team culture

Modern office environment

Job summary

Oakmont Family Dental - Springfield is looking for an experienced Front Office Manager to lead the office team and enhance patient experiences. Responsibilities include managing scheduling, patient flow, and daily operations while providing exceptional customer service. Ideal candidates should have previous dental front office experience, strong leadership skills, and be capable of managing and nurturing a supportive work environment. This full-time role offers competitive pay and a collaborative office culture.

Qualifications

• Proven experience in a dental front office required.
• Strong leadership and training capabilities.
• Excellent scheduling and customer service skills.

Responsibilities

• Lead and support the front office team.
• Manage scheduling, patient flow, and daily operations.
• Provide exceptional customer service both in person and over the phone.

Skills

Leadership

Customer service

Scheduling

Dental software experience

Bilingual communication

Tools

Open Dental

Job description

Overview

Oakmont Family Dental is seeking an experienced, motivated Front Office Manager to lead our front office team and help create an exceptional patient experience. We are a growing practice with a strong support system, beautiful modern offices, and a team that truly values communication, accountability, and culture.

We’re seeking a leader who is hands‑on, team‑oriented, and committed to maintaining high standards while fostering a positive and supportive work environment.

Schedule: Full-Time | Monday–Friday | 7:00 AM – 5:00 PM

What We Offer

• Competitive pay: $30–$50/hour DOE
• Monthly manager/performance bonus opportunities
• Team culture budget
• Beautiful, modern office environment
• Great patient base
• Strong, experienced management support
• Collaborative team with excellent communication

Responsibilities

• Lead and support the front office team
• Manage scheduling, patient flow, and daily office operations
• Provide exceptional customer service both in person and over the phone
• Train and coach team members to maintain office standards
• Ensure systems and processes are followed consistently
• Assist with front desk duties and daily operational tasks as needed
• Help foster a positive, accountable, and team‑focused culture
• Other duties as assigned

Qualifications

• Previous dental front office experience required
• Leadership and training experience required
• Strong scheduling and customer service background
• Comfortable handling phones and patient communication
• Dental software experience required
• Open Dental experience preferred but not required
• Bilingual candidates encouraged to apply (not required)
• Must be willing to actively work alongside the team, not just manage from a distance

Our Ideal Candidate

We are looking for someone who leads with confidence, accountability, and positivity. The right candidate understands the importance of building strong relationships with their team while also holding team members accountable to high standards and expectations. We have a great team in place and are looking for the right leader to help us continue building a healthy, supportive, and successful office culture.

If you are passionate about leadership, patient care, and creating a strong team environment, we’d love to hear from you!