Dental Office Manager

RUSCH DENTAL GROUP LLC; Fishers (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Performance-based bonuses

Paid time off

Continuing education opportunities

Job summary

RUSCH DENTAL GROUP LLC in Fishers, Indiana is seeking an experienced Dental Office Manager to lead operations, enhance patient experience, and manage financial systems. The ideal candidate will have 2–3 years of experience in dental office management, strong leadership and organizational skills, and a solid understanding of dental insurance and billing processes. This position offers a competitive salary, performance bonuses, and comprehensive benefits including 401k matching and paid time off.

Qualifications

• Minimum 2–3 years of dental office management or dental leadership experience.
• Strong understanding of dental insurance, billing, collections, and scheduling.
• Experience with Eaglesoft is a must; Dental Intel and Peerlogic preferred.

Responsibilities

• Oversee daily operations and team leadership in the dental practice.
• Ensure patient communication and service recovery are effectively managed.
• Monitor financial metrics including production and collections.

Skills

Dental knowledge

Leadership

Communication

Organizational skills

Experience with Eaglesoft

Understanding of dental insurance

Ability to manage KPIs

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Paid time off
• Training & development

About Us

We are a patient-focused, growth-oriented dental practice committed to delivering exceptional care and an exceptional patient experience. We are seeking an experienced Dental Office Manager who can lead our team, drive accountability, and help optimize practice performance.

Position Summary

The Dental Office Manager oversees daily operations, team leadership, patient experience, scheduling efficiency, financial systems, and operational performance. This role partners closely with the regional manager, doctors and team members to ensure a productive, organized, and positive office environment.

Office Schedule

Patient Care Hours

• Monday–Wednesday: 7:30 AM – 4:30 PM (with 1-hour lunch)
• Thursday: 7:30 AM – 2:30 PM
• Friday: Administrative / Leadership Day (no patient care) Friday responsibilities may include team meetings, KPI and scorecard review, scheduling optimization, insurance follow-up, training, and operational planning.

Key Responsibilities

Leadership & Team Development

• Lead and coach team members
• Conduct daily huddles and monthly accountability meetings
• Hire, onboard, train, and develop team members
• Manage team performance reviews and goal setting

Operations & Patient Experience

• Oversee scheduling, patient communication, and service recovery
• Ensure schedule utilization and provider productivity goals are met
• Support treatment follow-up and recare systems
• Resolve patient concerns professionally

Financial Management

• Monitor production, collections, A/R, treatment acceptance, and scheduling KPIs
• Oversee insurance workflows and billing systems
• Review reports and identify growth opportunities
• Manage expenses, supplies, and operational budgets

Qualifications

• Minimum 2–3 years of dental office management or dental leadership experience
• must have dental knowledge
• Strong understanding of dental insurance, billing, collections, and scheduling
• Experience with Eaglesoft is a must and Dental Intel and Peerlogic is preferred but not required
• Strong leadership, communication, and organizational skills
• Ability to manage KPIs/scorecards, team accountability, and practice growth

Compensation & Benefits

• Competitive salary based on experience
• Performance-based bonus opportunities
• Paid time off and holidays including birthday pay
• Continuing education and leadership development opportunities
• 401k with match
• Scrub allowance

To Apply

Please submit your resume along with a brief summary of your dental management experience and leadership style.