Front Office Leadership Trainee - Guest Experience

BENCHMARK; United States; On-site; USD 49,500 - 60,500; Full time

Job summary

BENCHMARK is looking for a motivated Assistant Front Office Manager for an immersive 18-month training program aimed at developing future hospitality leaders. You will gain hands-on experience in front office operations and team leadership.

The ideal candidate should have a degree or coursework in Hospitality or related field and possess strong communication skills. The role offers a salary of $55,000 with opportunities for growth in a vibrant hotel environment.

Qualifications

• Strong communication and customer service skills.
• Professional, organized, and eager to learn.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Manage guest relations and provide excellent customer service.
• Supervise night auditors, front desk supervisors, and agents.
• Train and lead team members in front office operations.

Skills

Communication

Customer service

Leadership

Problem-solving

Time management

Multitasking

Education

Degree or coursework in Hospitality, Tourism, Business, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Opera

Knowcross

Yardi

Resort Suites

Job description

BENCHMARK is looking for a motivated Assistant Front Office Manager for an immersive 18-month training program aimed at developing future hospitality leaders. You will gain hands-on experience in front office operations and team leadership.

The ideal candidate should have a degree or coursework in Hospitality or related field and possess strong communication skills. The role offers a salary of $55,000 with opportunities for growth in a vibrant hotel environment.