Front Office Leader – Assistant Manager

Hyatt Hotels Corporation; Town of Thompson (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an Assistant Manager - Front Office to support the Front Office team across Hyatt properties in the United States. This role focuses on delivering exceptional guest experiences, maintaining brand standards, and supporting daily front desk operations.

The position requires strong communication skills and a proven background in front office or guest relations leadership within a hotel environment.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist with the efficient running of the Front Office department in line with Hyatt's corporate strategies and brand standards.
• Support the Front Office Manager in managing the day-to-day operations of the Front Desk at the hotel.

Skills

Front Office

Guest Relations

Customer Service

Job description

Hyatt Hotels Corporation is seeking an Assistant Manager - Front Office to support the Front Office team across Hyatt properties in the United States. This role focuses on delivering exceptional guest experiences, maintaining brand standards, and supporting daily front desk operations.

The position requires strong communication skills and a proven background in front office or guest relations leadership within a hotel environment.