Guest Experience Front Desk Supervisor

Hyatt Hotels Corporation; New York (NY); Sur place; USD 55 000 - 85 000; Plein temps

Résumé du poste

Hyatt Hotels Corporation in New York is seeking an Assistant Front Office Manager to oversee the front office team, manage cash control for agents, and coordinate staffing and guest services. Training, staff development and scheduling may also be part of the role to ensure smooth operations and a high level of guest satisfaction in a fast-paced hospitality environment.

The position requires a genuine customer-service mindset and strong communication skills; prior front office supervisory

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Minimum of one year previous front office supervisory experience preferred.
• Ability to work a flexible schedule.

Responsabilités

• Oversee front office staff.
• Cash control for agents.
• Staffing needs.
• Guest services.
• Training, staff development and scheduling.

Connaissances

Customer service

Verbal & written communication

Front office supervision

Flexible schedule

Description du poste

Hyatt Hotels Corporation in New York is seeking an Assistant Front Office Manager to oversee the front office team, manage cash control for agents, and coordinate staffing and guest services. Training, staff development and scheduling may also be part of the role to ensure smooth operations and a high level of guest satisfaction in a fast-paced hospitality environment.

The position requires a genuine customer-service mindset and strong communication skills; prior front office supervisory