Patient Service Front Desk Specialist - Medical Office (FT)

Select Medical; Palmer (AK); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/RX/vision/dental

Job summary

Select Medical in Palmer, AK seeks a Patient Service Specialist to manage front desk and patient flow at our outpatient physical therapy center. You will greet patients, register them, schedule visits, and handle billing and insurance verifications, contributing to a smooth care experience.

This full-time role requires strong communication, organizational skills, and a friendly, professional demeanor to support patients from arrival through checkout.

Qualifications

• Front desk experience preferred
• Medical office experience preferred
• Proficiency with scheduling and patient intake processes

Responsibilities

• Greet and register patients and explain what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Communicate with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Customer service

Scheduling

Verbal communication

Payer communications

Education

High School Diploma or GED

Job description

Select Medical in Palmer, AK seeks a Patient Service Specialist to manage front desk and patient flow at our outpatient physical therapy center. You will greet patients, register them, schedule visits, and handle billing and insurance verifications, contributing to a smooth care experience.

This full-time role requires strong communication, organizational skills, and a friendly, professional demeanor to support patients from arrival through checkout.