Front Office & HR Administrative Associate

NCHFA; Raleigh, Northern (NC, KY); Hybrid; USD 48,000 - 58,000; Full time

Job summary

North Carolina Housing Finance Agency is seeking a Front Desk Administrative Assistant to greet visitors, answer calls, and support front desk operations from office reception. The role encompasses customer service, event planning, HR assistance, and routine administrative duties to keep the agency running smoothly.

Applicants should have a High School diploma with 2+ years of receptionist/office experience; NC residency is required.

Qualifications

• High School diploma and 2+ years’ experience as a receptionist, office administrator, or customer service representative.
• Knowledge in a housing environment is a plus.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Greet visitors and answer phone calls at the front desk with courtesy and professionalism.
• Provide external customer support and respond to inquiries about agency initiatives and services.
• Support administrative functions, invoicing, and HR-related tasks while maintaining confidentiality.

Skills

Customer service

Time management

Multi-tasking

Professional communication

Organizational skills

Problem solving

Teamwork

Education

High School diploma with 2+ years experience

Tools

Microsoft Office

Outlook

Word

PowerPoint

Job description

North Carolina Housing Finance Agency is seeking a Front Desk Administrative Assistant to greet visitors, answer calls, and support front desk operations from office reception. The role encompasses customer service, event planning, HR assistance, and routine administrative duties to keep the agency running smoothly.

Applicants should have a High School diploma with 2+ years of receptionist/office experience; NC residency is required.