HR Front Desk & Admin Support Specialist

Charlotte, North Carolina; Charlotte, Northern (NC, KY); Hybrid; USD 34,000 - 48,000; Full time

Job summary

City of Charlotte is seeking an HR Administrative Support Specialist to provide a welcoming front desk experience and essential HR administrative support in the Uptown office. The role requires hospitality-minded, detail-oriented individuals who can manage multiple tasks, coordinate interviews, and support daily HR operations with discretion and professionalism.

Responsibilities include handling calls, mail, and scheduling; supporting payroll and purchasing processes in Workday; maintaining

Qualifications

• High school diploma or GED with 2 years of administrative support experience.
• Experience in front desk, customer service or records management preferred.
• Ability to learn and apply HR processes and systems.

Responsibilities

• Provide professional front desk service to employees, job candidates, visitors, vendors, and other customers; answer calls, route messages, and connect to HR resources.
• Coordinate visitor access, meeting setup, and reception activities while protecting confidential information.
• Maintain reception areas and shared spaces, arrange reservations, stock supplies, and provide basic tech support.
• Process mail, supplies, and deliveries; monitor inventory and order office supplies.
• Assist HR with employment verifications, document filing, event support, and special projects.

Skills

Hospitality mindset

Communication

Organizational skills

Education

High school diploma or GED

Tools

Microsoft 365

Workday

Office equipment

Job description

City of Charlotte is seeking an HR Administrative Support Specialist to provide a welcoming front desk experience and essential HR administrative support in the Uptown office. The role requires hospitality-minded, detail-oriented individuals who can manage multiple tasks, coordinate interviews, and support daily HR operations with discretion and professionalism.

Responsibilities include handling calls, mail, and scheduling; supporting payroll and purchasing processes in Workday; maintaining