Front Office & Guest Experience Specialist

2 At Group; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service and office经验

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Avalonvi is seeking a friendly Front Office Representative to be a key contact for customers and visitors while supporting daily office activities. This role suits someone who enjoys helping people, delivering excellent service, and staying organized in a professional environment.

The ideal candidate demonstrates strong communication skills, attention to detail, and reliability, with a positive, customer-focused attitude. Training and growth opportunities are available.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Comfortable interacting with customers and visitors.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and self-motivated.
• Previous experience in customer service, reception, retail, hospitality, or office support is a plus but not required.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products, services, and general company activities.
• Assist customers with routine questions and requests.
• Identify customer needs and connect them with appropriate team members.
• Support customer engagement and relationship-building activities
• Receive and organize incoming mail and deliveries.
• Maintain an organized and welcoming front office area.
• Maintain accurate visitor, customer, and office records.
• Support team members with general administrative activities.
• Help ensure daily front office activities run smoothly.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Customer service experience

Attention to detail

Organizational skills

Time management

Reliability

Adaptability

Self-motivation

Reception/front desk

Education

High school diploma or equivalent

Job description

Avalonvi is seeking a friendly Front Office Representative to be a key contact for customers and visitors while supporting daily office activities. This role suits someone who enjoys helping people, delivering excellent service, and staying organized in a professional environment.

The ideal candidate demonstrates strong communication skills, attention to detail, and reliability, with a positive, customer-focused attitude. Training and growth opportunities are available.