Customer Experience Specialist — Paid Training & Growth

2 At Group; Kansas City (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team

Hands-on customer service experience

Performance-based growth

Employee recognition

Mentorship and coaching

Job summary

Avalonvi is seeking a friendly and motivated Customer Service Representative to support customers, answer questions, and provide a positive experience during every interaction. This entry-level role is ideal for someone who enjoys helping people and developing strong communication skills in a professional team environment.

You will welcome customers, resolve routine inquiries, and support ongoing relationships while participating in training and career development opportunities within a

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Willingness to learn and adapt to a fast-paced environment.
• Previous customer service or related experience is a plus but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer questions regarding products, services, and offerings.
• Listen carefully to customer needs and provide helpful information.
• Identify appropriate solutions based on customer questions and needs.
• Communicate product and service information clearly and confidently.
• Address routine customer concerns and requests.
• Assist with customer follow-ups and ongoing relationship-building.
• Support customer engagement and promotional initiatives.
• Maintain accurate records of customer interactions and follow-up activities.
• Communicate customer feedback and recurring questions to team members.
• Help create a welcoming and professional customer experience.
• Collaborate with colleagues to support daily service goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer focus

Active listening

Problem solving

Organization

Multitasking

Professionalism

Education

High school diploma

Job description

Avalonvi is seeking a friendly and motivated Customer Service Representative to support customers, answer questions, and provide a positive experience during every interaction. This entry-level role is ideal for someone who enjoys helping people and developing strong communication skills in a professional team environment.

You will welcome customers, resolve routine inquiries, and support ongoing relationships while participating in training and career development opportunities within a