Front Office & Guest Experience Coordinator (In-Office)

Compass; Danville (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Incentives program

Paid time off

Medical benefits

401(k) plan

FSAs

Commuter program

Life & disability insurance

Maven support

Carrot fertility

UrbanSitter

EAP

Pet insurance

Job summary

Compass’s Danville office seeks an Office Administrator to be the first point of contact and to ensure all office operations run smoothly. The OA will greet guests, manage mail, support events, and maintain a welcoming environment for agents and staff.

This 100% in-office role requires 1–2 years in customer service or office operations, with a focus on communication, organization, and problem-solving. Benefits include health coverage, PTO, and a vibrant, collaborative culture.

Qualifications

• 1–2 years in customer service, office management, hospitality or operations.
• Experience with enterprise technology is a plus (Zendesk, Salesforce, Confluence).
• Excellent listening, empathy and communication skills.
• Strong organizational abilities and detail orientation.

Responsibilities

• Serve as the face of the office, welcome guests, manage mail, facilitate in-office events, maintain appearance and inventory.
• Collaborate with teams to relay agent feedback and questions.
• Troubleshoot basic tech and devices, conference room hardware, and enterprise systems.
• Provide ad-hoc administrative support like sales meeting prep, data entry, internal communications.
• Inspire a positive culture and drive change within the office.

Skills

Customer service

Office management

Operations

Hospitality

Active listening

Empathy

Community building

Problem-solving

Verbal communication

Organization

Tools

Zendesk

Salesforce

Confluence

Job description

Compass’s Danville office seeks an Office Administrator to be the first point of contact and to ensure all office operations run smoothly. The OA will greet guests, manage mail, support events, and maintain a welcoming environment for agents and staff.

This 100% in-office role requires 1–2 years in customer service or office operations, with a focus on communication, organization, and problem-solving. Benefits include health coverage, PTO, and a vibrant, collaborative culture.