Front Office & Customer Service Specialist

Closets By Design; Sunbury (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Paid holidays

Job summary

Closets By Design in Sunbury, Ohio is seeking an enthusiastic individual to fill the Front Office/Customer Service position. Applicants are expected to showcase excellent communication skills and a strong commitment to client satisfaction.

The role involves answering calls, managing appointment calendars, and providing support to the office staff. Experience in an office environment is preferred, although no formal degree is required. The company offers various benefits including health and retirement options.

Qualifications

• No degree is needed; office experience is required.
• Excellent communication skills in both verbal and written form.
• Candidates must demonstrate a friendly and professional demeanor.

Responsibilities

• Answer and direct incoming phone calls and book appointments.
• Manage designers’ appointment calendars in the CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for team and departments.
• Perform general office duties effectively.

Skills

Office experience

Proficient in Microsoft Office

Excellent phone etiquette

Strong personal organizational skills

Strong work ethic

Strong verbal and written communication skills

Customer oriented

Friendly and enthusiastic

Job description

Closets By Design in Sunbury, Ohio is seeking an enthusiastic individual to fill the Front Office/Customer Service position. Applicants are expected to showcase excellent communication skills and a strong commitment to client satisfaction.

The role involves answering calls, managing appointment calendars, and providing support to the office staff. Experience in an office environment is preferred, although no formal degree is required. The company offers various benefits including health and retirement options.