Front Office/Customer Service Representative

Closets By Design Columbus; Sunbury (OH); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Paid holidays

Open door policy with manager

Job summary

Closets by Design Columbus is seeking an enthusiastic Front Office/Customer Service professional to join our team. You will answer calls, book appointments, greet visitors and provide administrative support to the sales, design, and production teams.

The ideal candidate has office experience, proficient in Microsoft Office, strong communication skills, and a friendly, professional demeanor. Training and growth opportunities are available.

Qualifications

• No degree is required; we are seeking candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Responsibilities

• Answer and direct incoming calls and book appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Provide administrative support for office staff, sales team, and production/installation department.
• Perform general office duties with clear verbal and written communication.

Tools

Microsoft Office

CRM

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Paid training and ongoing professional development (certifications, courses,...etc.).
• Paid holidays and paid time off.
• Health and retirement benefits. Not available at all locations.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.