Front Office / Customer Service Representative

Closets By Design Jacksonville; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Closets By Design Jacksonville is seeking an enthusiastic Front Office/Customer Service representative to greet visitors, answer phones, book appointments, and support the sales, production, and installation teams in a fast-paced office environment.

No degree is required; prior office experience and strong communication, organization, and customer-service orientation are valued as you handle calendars and provide administrative support.

Qualifications

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly, and enthusiastic.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers' appointment calendars.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Phone etiquette

Microsoft Office

Verbal communication

Written communication

Organization

Customer service

Office experience

Time management

Work ethic

Tools

Microsoft Office

Job description

Benefits:

• 401(k)


• Dental insurance


• Health insurance


• Paid time off


• Vision insurance

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.


• Manage designers' appointment calendars.


• Greet visitors and assist with office support needs.


• Deliver administrative support for office staff, sales team, and production/installation department.


• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.


• Proficient in Microsoft Office.


• Excellent phone etiquette.


• Strong personal organizational skills.


• Strong work ethic.


• Strong verbal and written communication skills.


• Customer oriented, friendly, and enthusiastic.

Benefits

• Paid holidays and paid time off.


• Health and retirement benefits.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.


• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others


• Be a Problem Solver


• Trust the Process