Front Office & Customer Experience Specialist

Closets By Design; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Closets by Design in Jacksonville, FL, seeks a Front Office/Customer Service representative to handle phone inquiries, greet visitors, book appointments, and support the sales and installation teams with administrative tasks.

The ideal candidate has office experience, is proficient with Microsoft Office, and communicates clearly and professionally. This full-time role offers a friendly work environment and opportunities for growth.

Qualifications

• No degree is required, candidates with office experience are preferred.
• Excellent phone etiquette is essential.
• Strong organizational and communication skills are required.
• Customer oriented, friendly, and enthusiastic.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Customer service

Phone etiquette

Verbal and written communication

Organizational skills

Office experience

Education

No degree required

Tools

Microsoft Office

Job description

Closets by Design in Jacksonville, FL, seeks a Front Office/Customer Service representative to handle phone inquiries, greet visitors, book appointments, and support the sales and installation teams with administrative tasks.

The ideal candidate has office experience, is proficient with Microsoft Office, and communicates clearly and professionally. This full-time role offers a friendly work environment and opportunities for growth.