Front Office Coordinator — Scheduling, Billing & Care

Paylocity; Louisville (KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Family Allergy & Asthma in Louisville, KY, is seeking a Front Office Coordinator to manage front desk operations, greet patients, handle checks, scheduling, and billing while upholding HIPAA. The role requires strong communication, basic computer skills, and reliable attendance. Some travel to satellite clinics may be required.

This is a non-exempt, hourly position with a Monday–Friday schedule. The ideal candidate will have a High School Diploma, prior customer service experience, and a valid

Qualifications

• High School Diploma or equivalent.
• Strong computer skills.
• Previous customer service experience.
• Valid Driver’s License required.
• Ability to travel to satellite offices, as needed.

Responsibilities

• Check patients in and out.
• Copy/scan insurance cards.
• Take patient photo.
• Collect co-pays and deductibles.
• Post payments to patient accounts.
• Encourage portal utilization.
• Ensure consent forms are signed.
• Balance money and prepare deposits.
• Answer calls and schedule appointments.
• Enter patient demographics into IMS.
• Prepare front desk before clinic start.
• Scan testing sheets and paperwork as needed.
• Cancel and reschedule appointments.
• Maintain HIPAA compliance.
• Travel to satellite clinics as scheduled.

Skills

Fluent English

Communication skills

Customer service

HIPAA compliance

IMS usage

Education

High School Diploma or equivalent

Driver’s License

Tools

IMS

Job description

Family Allergy & Asthma in Louisville, KY, is seeking a Front Office Coordinator to manage front desk operations, greet patients, handle checks, scheduling, and billing while upholding HIPAA. The role requires strong communication, basic computer skills, and reliable attendance. Some travel to satellite clinics may be required.

This is a non-exempt, hourly position with a Monday–Friday schedule. The ideal candidate will have a High School Diploma, prior customer service experience, and a valid