Front Office Coordinator – Outpatient Therapy

Justworks, Inc.; Deming (NM); Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Vision Insurance

Group Life Insurance

Short-Term Disability (STD)

Long-Term Disability (LTD)

Paid Time Off (PTO)

Paid Holidays

Résumé du poste

Vida Therapy Group seeks a Front Office Receptionist to greet patients, schedule appointments, verify insurance, and manage payments in a fast-paced outpatient clinic in Deming, NM.

We value accuracy, organization, and strong customer service. 1+ year in customer service and medical office is preferred; bilingual English/Spanish is highly preferred. Full-time, with comprehensive benefits and supportive team.

Qualifications

• Minimum 1 year of customer service experience.
• Minimum 1 year of medical office experience preferred.
• Knowledge of medical terminology preferred.
• Bilingual English/Spanish highly preferred.
• Experience with scheduling and insurance verification preferred.

Responsabilités

• Welcome patients and visitors in a professional and friendly manner.
• Answer and direct incoming phone calls.
• Schedule, confirm, and manage patient appointments.
• Maintain accurate provider schedules and assist with filling appointment openings.
• Verify patient demographics, insurance information, and eligibility.
• Explain insurance benefits, copays, patient financial responsibilities, and process bank deposits.
• Manage referrals and authorizations as needed.
• Perform patient check-in and check-out procedures.
• Collect copays, coinsurance, and other patient payments.
• Complete data entry and maintain accurate patient records.

Connaissances

Customer service

Bilingual English/Spanish

Medical terminology

Scheduling

Insurance verification

Multitasking

Attention to detail

Formation

High School Diploma or GED

Outils

Microsoft Word

Excel

Description du poste

Vida Therapy Group seeks a Front Office Receptionist to greet patients, schedule appointments, verify insurance, and manage payments in a fast-paced outpatient clinic in Deming, NM.

We value accuracy, organization, and strong customer service. 1+ year in customer service and medical office is preferred; bilingual English/Spanish is highly preferred. Full-time, with comprehensive benefits and supportive team.