Front Office Coordinator, Mental Health Clinic

lifestance; Milford (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Disability Insurance

Life Insurance

401k with match

Parental Leave

Paid Time Off

Holiday Pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator to manage the front office daily activities at the Milford, OH location, delivering quality customer service to in-person and remote patients and clinicians.

This full-time role offers benefits including medical, dental, vision, AD&D, disability coverage, life insurance, a 401(k) with employer match, paid parental leave, paid time off, holiday pay, and an employee assistance program; compensation starts at $21.00 per hour with quarterly bonus

Qualifications

• High School diploma or equivalent required; associate/bachelor's degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar setting preferred.
• Strong communication, multitasking, and teamwork abilities; comfortable handling confidential information (HIPAA).

Responsibilities

• Manage front office operations and clinic engagement activities.
• Assist with patient check-in/out, scheduling, and documentation.
• Coordinate with clinicians and staff to maintain clinic flow and service quality.
• Handle insurance eligibility, payments, and patient inquiries.
• Support telehealth access and patient portal troubleshooting.
• Maintain a clean, welcoming, and secure work environment.

Skills

Multitasking

Communication

Teamwork

HIPAA knowledge

MS Office/EMR

Education

High School Diploma or GED

Associate/Bachelor's degree preferred

Tools

MS Office/EMR

Job description

LifeStance Health is seeking a Practice Coordinator to manage the front office daily activities at the Milford, OH location, delivering quality customer service to in-person and remote patients and clinicians.

This full-time role offers benefits including medical, dental, vision, AD&D, disability coverage, life insurance, a 401(k) with employer match, paid parental leave, paid time off, holiday pay, and an employee assistance program; compensation starts at $21.00 per hour with quarterly bonus