Front Desk & Patient Care Coordinator (Mental Health)

Lifestance-Health; Milford (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator in Milford, OH to manage front office daily activities and ensure exceptional patient service for in-person and telehealth visits.

You will handle scheduling, insurance verification, co-pay collections, and clinician support, contributing to a smooth patient experience and efficient operations. A HS diploma is required with preference for higher education and healthcare experience.

Qualifications

• Demonstrated multitasking ability in fast-paced environments.
• Strong written and verbal communication skills.
• Experience with electronic medical records and office software.
• HIPAA knowledge and privacy compliance is essential.

Responsibilities

• Manage front office daily activities for the practice location.
• Prepare schedule, ensure paperwork and demographics are accurate.
• Greet patients, check in/out, and manage phone/portal communications.
• Verify insurance eligibility and collect co-pays at time of service.
• Assist with telehealth setup and patient portal issues.
• Support clinicians with administrative tasks and documentation.

Skills

Multitasking

Communication

Teamwork

Microsoft Office

EMRs

HIPAA awareness

Education

High School or equivalent

Associate/Bachelor's degree preferred

Tools

EMR systems

Microsoft Office

Job description

LifeStance Health is seeking a Practice Coordinator in Milford, OH to manage front office daily activities and ensure exceptional patient service for in-person and telehealth visits.

You will handle scheduling, insurance verification, co-pay collections, and clinician support, contributing to a smooth patient experience and efficient operations. A HS diploma is required with preference for higher education and healthcare experience.