Front Office Coordinator - Medical Receptionist & Scheduler

Endocrinology Associates; Roanoke (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Endocrinology Associates is seeking a friendly Front Office Team member to handle patient check-in/out, scheduling, and insurance verification in-person at our Roanoke, VA clinic.

The ideal candidate has medical office or customer service experience, strong communication, and a can-do attitude. We emphasize a supportive team environment and commitment to quality patient care. Benefits include health and 401(k) options and paid time off, reflecting our dedication to staff wellbeing.

Qualifications

• Prior medical office experience is strongly preferred; however, it is not required.
• Experience in a fast-paced customer service environment is desirable.
• Strong communication and organizational skills.
• Willing and able to learn and adapt in a team.

Responsibilities

• Check in and check out patients.
• Verify patient insurance.
• Schedule patient appointments.
• Make appointment reminder calls.
• Receive and manage incoming new patient referrals.
• Coordinate between patients and our clinical team.
• Process patient payments.
• Occasionally room patients for exams.
• Manage daily patient flow through the practice.
• Handle calls on a multi-line phone system.

Skills

Customer service

Medical office experience

Appointment scheduling

Insurance verification

Phone system

Job description

Endocrinology Associates is seeking a friendly Front Office Team member to handle patient check-in/out, scheduling, and insurance verification in-person at our Roanoke, VA clinic.

The ideal candidate has medical office or customer service experience, strong communication, and a can-do attitude. We emphasize a supportive team environment and commitment to quality patient care. Benefits include health and 401(k) options and paid time off, reflecting our dedication to staff wellbeing.